Last Updated: July 26, 2024

Welcome to Sharp Human ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://pulsedriveai.com ("Site") and engage with our services ("Services"). Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Definitions

"Personal Data" refers to any information relating to an identified or identifiable natural person.

"Processing" means any operation or set of operations performed on Personal Data, whether or not by automated means.

"Data Controller" refers to Sharp Human, responsible for determining the purposes and means of Processing your Personal Data.

"Data Processor" refers to any third party that processes Personal Data on behalf of Sharp Human.

2. Information We Collect

2.1 Personal Data

We may collect and process the following types of Personal Data:

Contact Information: Name, email address, phone number, postal address.

Booking Information: Details provided when scheduling consultations or appointments through our booking system.

Usage Data: Information about how you use our Site, including log data, IP address, browser type, and operating system.

Correspondence: Communications with our team via email, contact forms, or other channels.

2.2 Non-Personal Data

We may collect non-personal data that does not identify you directly, such as aggregated usage statistics and anonymous information.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Collect Your Information

Directly from You: When you contact us, book a consultation, submit inquiries through our Site, or otherwise interact with our services.

Automatically: Through your use of the Site, including through cookies and other tracking technologies.

From Third Parties: We may receive information about you from third-party services such as our booking platform (Calendly) when you schedule appointments.

4. Purpose and Legal Basis for Processing

4.1 Purpose

We use your Personal Data for the following purposes:

To Provide Our Services: Including scheduling and managing consultations and responding to inquiries.

To Improve Our Site and Services: Analyzing usage data to enhance functionality and user experience.

To Communicate with You: Sending relevant information, newsletters, and marketing communications (with your consent where required).

To Ensure Security: Protecting against fraudulent activities and ensuring the security of our Site.

To Comply with Legal Obligations: Adhering to applicable laws and regulations.

4.2 Legal Basis

We process your Personal Data based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override them.

Consent: Where required, we obtain your explicit consent to process your Personal Data.

Legal Obligation: Processing is necessary to comply with legal obligations.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods depend on the type of data and the purpose of processing.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your Personal Data with third-party service providers who perform services on our behalf, such as booking platforms, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your Personal Data and may only use it for the purposes specified by us.

6.2 Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction, provided that appropriate safeguards are in place to protect your information.

6.4 Aggregated or Anonymized Data

We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including research and analytics.

7. International Data Transfers

Your Personal Data may be transferred to and processed in countries outside the United Kingdom. These countries may have data protection laws that differ from those in your country. When we transfer your Personal Data internationally, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office (ICO).

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

8.1 Access

You have the right to request access to your Personal Data and obtain information about how we process it.

8.2 Rectification

You can request correction of any inaccurate or incomplete Personal Data we hold about you.

8.3 Erasure ("Right to be Forgotten")

You may request the deletion of your Personal Data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Restriction of Processing

You have the right to request the restriction of processing your Personal Data in specific situations, such as when you contest its accuracy.

8.5 Data Portability

You can request a copy of your Personal Data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.

8.6 Objection

You have the right to object to the processing of your Personal Data based on legitimate interests or for direct marketing purposes.

8.7 Automated Decision-Making and Profiling

You have the right not to be subject to automated decision-making, including profiling, that produces legal or similarly significant effects on you.

8.8 Withdrawal of Consent

Where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8.9 How to Exercise Your Rights

To exercise any of your rights, please contact us using the contact details provided in Section 17. We will respond to your request within one month.

9. Children's Privacy

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have inadvertently received Personal Data from a child, we will take steps to delete such information promptly.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

11.1 What Are Cookies

Cookies are small text files stored on your device that help us enhance your experience on our Site.

11.2 How We Use Cookies

We use cookies to:

Improve Performance: Analyze how our Site is used to improve functionality and performance.

Personalize Content: Customize content and advertisements based on your preferences.

Marketing: Track the effectiveness of our marketing campaigns.

11.3 Managing Cookies

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

12. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any updates. Changes are effective when they are posted on this page.

14. Data Breach Notification

In the event of a data breach that affects your Personal Data, we will notify you and the relevant supervisory authority in accordance with applicable laws and regulations. We will provide information about the nature of the breach, the data affected, and the measures we are taking to address it.

15. Third-Party Services

We may use third-party services that process Personal Data on our behalf, such as hosting providers, email service providers, and booking systems. These third parties are contractually obligated to protect your Personal Data and are not permitted to use it for any other purpose.

16. Your California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information, please contact us using the details provided in Section 17.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pulse Drive AI

London, ON CAN

Email: khaledjawad79@gmail .com